Shipping & Delivery
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Shipping & Delivery Policy
At Mara Marketing, we take pride in delivering premium-quality mirrors to your doorstep with care, efficiency, and reliability. This Shipping & Delivery Policy provides essential information about our order processing times, shipping options, delivery schedules, and what to expect once your purchase is on its way.
Where We Ship
We currently offer shipping services throughout the United States. For customers outside the U.S., please contact us at support@maramarketing.store before placing your order to confirm availability and receive a quote for international shipping costs.
Order Processing
Processing Time: 1–3 business days (Monday to Friday, excluding holidays).
You will receive a confirmation email with tracking details as soon as your order is processed and dispatched.
Shipping Options & Delivery Times
We partner with reliable carriers to ensure your order arrives safely and on time. Delivery estimates are as follows:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5–10 business days | Free on orders over $50* |
Expedited Shipping | 2–5 business days | Calculated at checkout |
Express Shipping | 1–3 business days | Calculated at checkout |
📌 Free standard shipping is available for U.S. orders over $50. Orders below this threshold will incur standard shipping rates at checkout.
Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number. You can track your shipment in real time via the carrier’s website.
If you encounter any shipping delays or tracking issues, please reach out to us at support@maramarketing.store or call us at +1 361 558 5949.
Possible Shipping Delays
While we strive to ensure timely deliveries, some situations may cause delays beyond our control, such as:
High seasonal order volumes
Severe weather or natural disasters
Carrier-related logistics issues
If your package is delayed beyond the estimated timeframe, please contact us for prompt assistance.
Damaged or Lost Packages
We take extra care when packaging our mirrors to minimize damage during shipping. However, if your item arrives damaged:
Contact us at support@maramarketing.store within 48 hours of delivery.
Include clear photos of the damaged item and packaging.
We will evaluate the issue and may offer a replacement or refund in accordance with our return policy.
For lost packages, we will coordinate with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Addresses & Undeliverable Packages
Please double-check your shipping address before completing your order. If a package is returned due to an incorrect or undeliverable address:
We will contact you to arrange re-shipment (additional shipping fees may apply).
If you prefer to cancel, a refund will be issued minus the original shipping cost.
International Shipping (If Applicable)
For international orders (where available):
Shipping fees and estimated delivery times will be shown during checkout.
Customers are responsible for any customs duties, taxes, or import fees levied by their local authorities.
For inquiries about international shipping availability, email us at support@maramarketing.store.
Need Help? Contact Us
If you have any questions or concerns about shipping or delivery, please don’t hesitate to reach out:
📍 Mara Marketing
19985 Mervel Ave, Los Banos, CA 93635
📧 Email: support@maramarketing.store
📞 Phone: +1 361 558 5949
Thank you for shopping with Mara Marketing. We are committed to ensuring your order reaches you safely and promptly.