Shipping Policy
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Introduction
At Mara Marketing, we are committed to delivering high-quality mirrors to your doorstep in a safe, secure, and timely manner. This Shipping Policy outlines our shipping methods, delivery timeframes, and other important details regarding your order.
Shipping Destinations
We currently ship across the United States. If you require international shipping, please contact us at support@maramarketing.store before placing your order to check availability and shipping costs.
Processing Time
- Order Processing Time: 1-3 business days (Monday-Friday, excluding holidays).
- Once your order is processed, you will receive a confirmation email with tracking details.
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Shipping Methods & Delivery Time
We partner with reliable shipping carriers to ensure safe and fast delivery. Estimated delivery times vary based on your location:
Shipping Method | Estimated Delivery Time | Cost |
---|---|---|
Standard Shipping | 5-10 business days | Free on orders over $50* |
Expedited Shipping | 2-5 business days | Calculated at checkout |
Express Shipping | 1-3 business days | Calculated at checkout |
๐ Free shipping applies to orders over $50 within the U.S. Standard shipping rates apply to orders below this amount.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order in real-time through our shipping partnerโs website.
If you experience any delays or issues, feel free to reach out to us at support@maramarketing.store or call us at +1 361 558 5949.
Shipping Delays
While we strive to deliver your order on time, unexpected delays may occur due to:
- High order volumes during holidays.
- Weather disruptions or natural disasters.
- Unforeseen logistics issues.
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If your order is delayed beyond the estimated time, please contact us for assistance.
Damaged or Lost Packages
We take great care in packaging our mirrors to prevent damage during shipping. However, if your order arrives damaged:
- Contact us immediately at support@maramarketing.store within 48 hours of delivery.
- Provide photos of the damaged item and packaging.
- We will assess the issue and provide a replacement or refund as per our return policy.
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If your package is lost in transit, we will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address or Undeliverable Packages
To avoid shipping delays, please ensure your shipping address is accurate before placing an order. If a package is returned to us due to an incorrect or undeliverable address:
- We will contact you to arrange reshipment (additional shipping fees may apply).
- If you choose to cancel the order, a refund will be issued minus the original shipping costs.
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International Shipping (If Applicable)
For international orders (if available):
- Shipping fees and estimated delivery times will be calculated at checkout.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
For inquiries about international shipping, contact us at support@maramarketing.store.
Contact Us
For any shipping-related questions or concerns, please reach out to us:
๐ Phone: +1 361 558 5949
๐ Address: 19985 Mervel Ave, Los Banos, CA 93635
โ Email: support@maramarketing.store
We appreciate your trust in Mara Marketing and strive to provide you with the best shopping experience!